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SECURITY

All transactions at this online store are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. All credit card payments are processed in real-time for your security and immediate peace of mind. For payment options we accept Credit Card (MasterCard™ and Visa™). This transaction will appear on your bank statement as a payment to L'OCCITANE (FAR EAST) LIMITED. 

Any information that you send to us is encoded with Secure Sockets Layer (SSL) encryption technology. This sophisticated encryption process ensures that prying eyes are unable to decode your personal data when it travels from your computer to ours, and from our computer to the bank's. 

You can tell your browser is in secure mode in the checkout by looking for the padlock icon in the bottom corner or at the end of the address bar of your browser window.

PRIVACY & SAFETY

Absolutely no information posted to our website or entered into a sales form is disclosed to any third party company other than for the purposes of credit card purchase validation, fulfillment for order delivery, marketing and promotion. We will use this information internally, and do not share any consumer data. 

We are always complying with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong). In doing so, we will ensure our staff strictly follow the standards of security and confidentiality.

Use of cookies
This website uses cookies to improve your shopping experience. Cookies are pieces of computer code stored on your computer or other mobile/handheld device when you visit certain pages of this website. Cookies do not contain any personally identifiable information and are not harmful to your computer but can be used to ‘remember’ previous visits to our website.

PAYMENT POLICY

Placing an order

To review what is available to purchase simply browse the online product catalog. When you have arrived at the item you wish to order, click on "Add To Bag" and then decide your requested quantity (maximum 9 pieces for each item). When your order contains the items quantities you wish to purchase, please login to continue the next step or register if you are the first time to make purchase online. You will then be asked to provide us with your shipping and payment (Credit Card) information.

Once you have paid via credit card your order will be processed online immediately. Once your credit card details are verified by Global Payments, we can pack your order and deliver it to you. This transaction will appear on your bank statement as a payment to CANVASLAND CERAMIC.

※The order cannot be revised or canceled once confirmed. However, we shall try checking with the relevant departments regarding your request and contact you again within 3 working days. The shipment might be slightly delayed. Thank you for supporting CANVASLAND CERAMIC.

PAYMENT METHODS

- Credit / Debit Cards

- Offline Payments

Contact
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